The central government has revamped the Sugamya Bharat App (SBA), a key initiative aimed at enhancing accessibility for divyangjan and elderly citizens. The updated app features a more intuitive user interface and an AI-powered chatbot, providing real-time assistance and easier access to information on government schemes and initiatives.
Launched in 2021 by the Department of Empowerment of Persons with Disabilities (DEPwD), Ministry of Social Justice and Empowerment, the app enables users to report accessibility barriers in public infrastructure, transportation, and digital services by uploading geo-tagged photos. These reports help authorities take swift corrective action.
Since its launch, the app has recorded 2,705 complaints, of which 1,897 have been resolved. As of June 25, 2025, it has over 14,300 registered users and more than 83,700 downloads across Android and iOS platforms.
The revamped SBA also offers users timely notifications about new accessibility initiatives and integrates details of government schemes supporting persons with disabilities. The government has urged citizens to actively engage with the platform to support its vision of a barrier-free India.
The Sugamya Bharat App is available on both the Google Play Store and Apple App Store.
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