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‘Professional Etiquettes’ – a two-day MDP organized by IIM Bodh Gaya

IIM Bodh Gaya Conducts MDP on ‘Professional Etiquettes’ for Indian Oil Corporation Officials.

IIM Bodh Gaya, one of the premier management institutes in India, is hosting a two-day Management Development Programme (MDP) on ‘Professional Etiquettes’ for the officials of Indian Oil Corporation, the largest commercial oil company in the country. The MDP aims to enhance the participants’ skills and knowledge on various aspects of professional behaviour and communication that are essential for success in the corporate world.

The first batch of the MDP, which commenced on 28th April 2023, witnessed the participation of 21 officers from different divisions of Indian Oil Corporation. The inaugural ceremony was graced by Shri Nikhil Deep Mathur, Chief General Manager (Retail Sales) – Head of Bihar & Jharkhand, Indian Oil Corporation, who delivered the keynote address at the IIM Bodh Gaya Campus.

Shri Mathur appreciated the initiative taken by IIM Bodh Gaya to offer this specialised training on ‘Professional Etiquettes’ to the officers of Indian Oil Corporation. He said that this programme is timely and relevant as it coincides with the beginning of the new financial year and provides an opportunity for both institutions to collaborate and learn from each other. He also emphasised the importance of following proper business etiquette in order to uphold the company image and respect the stakeholders.

‘Professional Etiquettes’ – a two-day MDP organized by IIM Bodh Gaya.

According to, professional etiquette is about presenting yourself with polish and professionalism that demonstrates you can be trusted and taken seriously. Professional etiquette means being comfortable around people and making them comfortable around you. Some of the basic elements of business etiquette include polite speech and mannerisms, professional body language, consistent punctuality, adherence to dress codes, clean and well-groomed appearance, and interpersonal communication.

The MDP on ‘Professional Etiquettes’ covers these topics and more through interactive sessions, case studies, role plays, and simulations. The programme is designed and delivered by experienced faculty members of IIM Bodh Gaya who have expertise in various domains of management such as communication, leadership, ethics, and organisational behaviour. The programme also provides a platform for the participants to network with each other and share their experiences and best practices.

The MDP on ‘Professional Etiquettes’ is one of the many executive education programmes offered by IIM Bodh Gaya to cater to the diverse needs of working professionals across sectors and industries. The institute strives to provide quality education and training that can help individuals and organisations achieve their goals and aspirations.

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