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Apple issues major warning over iPhones CHANGING colour – and what users should never use to fix it

APPLE has admitted that its new iPhone 15 Pro and iPhone 15 Pro Max models can change colour – and not in a fun mood-ring way.

The titanium frames on these devices – a new addition on iPhones – can become discoloured simply by holding them, according to the company.

Twitter/viktordite

While it may be disappointing news to folks who forked out a whopping £999 or £1,199 respectively for the new Pro and Pro Max devices – there is fortunately an easy fix[/caption]

In an updated support page, Apple writes: “For iPhone 15 Pro and iPhone 15 Pro Max, the oil from your skin might temporarily alter the colour of the outside band.”

iPhone owners have been urged not to use aerosol sprays, spray cleaners, bleach or hydrogen peroxide products directly on their devices to fix the problem.

These products can leak into the phone via the speakers or charging port and cause internal damage.

Liquid damage isn’t covered under the Apple product warranty or AppleCare Protection Plans.

“If liquid makes its way inside your Apple product, get help from an Apple Authorised Service Provider or Apple Store as soon as possible,” the company writes.

Equally, abrasive scrubbers are also a huge no-no, as they can scratch the metal frame.

These cleaning rules apply to all iPhones.

While it may be disappointing news to folks who forked out a whopping £999 or £1,199 respectively for the new Pro and Pro Max devices – there is fortunately an easy fix.

According to Apple, “Wiping your iPhone with a soft, slightly damp, lint-free cloth will restore the original look.”

Apple sells its own polishing cloth for £19.

But the microfibre cloth you can get for cleaning glasses works just as well.

Although, you won’t get this problem at all if you simply invest in a case.

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September 25, 2023 at 05:49PM

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